Phone Payments for Web Reluctant Customers

Despite today's mobile device driven culture, many customers prefer to make payments via telephone. This option provides convenience and another payment option at home, in the office or on the go. You can accept customer payments through an easy, automated system without burdening your agents. Our Interactive Voice Response (IVR) solution is a fully hosted, phone payment system that is available for consumers to access around the clock 365 days a year to pay bills and is available in both English and Spanish.

Your organization saves time and operating costs by still accepting phone payments from customers while reducing human processing of those payments through PayConcierge’s IVR

Extend Your Collection Options with Our Integrated IVR Solution

  • PayConcierge offers IVR for inbound account balance and payments
  • Cloud-based payment IVR with wallet capability
  • Unique toll-free number with account balance look-up, and credit/debit and
  • e-check payment options in multiple languages
  • Outbound notifications for payment due, past due, shut-offs or miscellaneous messages
  • Accepts full and partial payments, as well as overpayments