Improve communications with payers and achieve unprecedented e-adoption rates by offering a comprehensive, automated email communication platform with PayConcierge. Our all-in-one solution provides 27 e-mail templates branded as your organization, each sent to your payers automatically based on certain events.

When a new invoice is uploaded to PayConcierge and the payer has an email address on file, a ‘1st reminder’ email will be sent to the payer. The payer can access the invoice or make a payment directly from the email by clicking on the ‘View Invoice or Pay Now’ button. Even the most ardent bill payers forget to pay a bill occasionally or misplace it. Our Customer Communications Engine e-mail notifications are designed to designed to drive payments, generate positive customer activity and automate payer/biller communications.